|
 |
Forum about Barcelona |
|
 |
|
- RE: Do not use apartmentsramblas.com
|
| Posted By: Mark | Posted At: 7:20:27 PM, 4/28/2010 |
|
I had the same bad experience when I used them last time.
Instead we switched to www.apartmentinbarcelona.net when vacationing in Barcelona.
www.apartmentinbarcelona.net takes care of your lodging, provides transfer from the airport, cleaning of the Apartments Barcelona. They can also organize upon demand private and exclusive wine tasting and tapas night, a tour around the best restaurants and around the city, food activities such a tapas workshop, or eating in private bodegas, you can also contract consierge services.
Definitely booking with www.apartmentinbarcelona.net will make your trip a memorable one!
|
|
- Do not use apartmentsramblas.com
|
| Posted By: Patti Evans | Posted At: 10:16:24 AM, 10/3/2009 |
|
In April of this year we booked an apartment through http://www.apartmentsramblas.com/. We arrived to take up our reservation at 10.45pm on Saturday 5th September. However, the apartment was completely unacceptable as a holiday let for the following reasons:-
• The initial entrance door to the property was insecure. There there was a missing panel of glass in the door and no lock. It would have been a serious security issue in any city, but given the area of Barcelona in which building was situated it presented major security problems.
• The entrance hall was filthy, with greasy layers of dirt on all the walls. On the date of our arrival we noted a used condom on the floor at ground floor level which gave rise to further concerns.
• We were prepared for the fact that the apartment was on the 5th floor and that there was no lift, but half the lighting was unserviceable on the staircases which presented an unacceptable risk to anyone using the staircase.
• In addition to the broken lighting, several of the steps were badly broken with loose tiling on the leading edges of the steps. This was a severe health hazard to anyone using the stairs.
• All the walls on the staircase were coated in greasy filth and had obviously not been cleaned for several years.
• On initial entry to the apartment we were greeted with a bucket right in our pathway, the bucket had at least a centimeter of grime coating it’s top surfaces.
• The bathroom emitted a smell of bad drains.
• The apartment bore little resemblance to the photos on your website. The brightly coloured sofa-bed was covered in a dirty looking grey blanket and the pretty bedspread was nowhere in evidence. All in all a dingly facsimile of the photos.
Please see the reality here http://s161.photobucket.com/albums/t223/PattiP_01/Barcelona%20complaint/?albumview=slideshow
We refused to stay at the apartment and were faced with finding a hotel at gone 11pm on a Saturday night. The person from Apartments Ramblas who met us with the keys seemed to think the hallway was perfectly acceptable. We did find an excellent hotel (http://www.denit.com) with helpful and welcoming staff.
We went to Apartments Ramblas office on the Monday to complain, but they were not interested. We subsequently emailed them on our return home asking for a refund of our booking fee. They refused on the grounds that the accommodation was perfectly acceptable.
WARNING! Do not book through this website unless you are prepared for severe disappointment, bad service and a couldn't care less attitude.
|
|
|
| |
 |
|
|
|
|
|
|
|
|
 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Nightowls will find in Barcelona the best parties to have fun!
|
|
|
|
|
|
|
